09058 930005
(calls charged at 50p per minute)
Lines open 9:00 am till 9:00 pm Monday to Friday and
9:00 am till 5:30 pm Saturday and Sunday.
Support website: http://www.internetsupport.ws/
Email: [email protected]
0870 922 1000
(calls charged at National Rate)
Lines open 9:00 am till 5:30 pm Monday to Friday
Support website: http://www.unisonplus.net/
Email: [email protected]
Troubleshooting and FAQs
Change your Unison Plus+ Dial-Up Connection Number
WEBSPACE PROBLEMS:
All webspace accounts should now be working ok.. if you experience any problems then please contact us as we are finding that for some accounts we need to make slight alterations in order for them to work. This is not a problem with all accounts and so we can not make this change globally.
This update posted: 18/04/2005
*dial-up numbers. We are now advising all users of the old Unisonfree.net number 0845 333 1621 to switch to the alternative number 0845-059 0003. This is because a small number of users are still experiencing connection problems. Users who have signed up since July 2003 will not be affected. For further help on making this change, have a look at our on-line support pages link at the bottom of this page.
* 'wild card' e-mail service. The service which allows 'wild card' e-mail re-directs is now working, i.e. where all addresses to @branch.unisonfree.net get directed to [email protected].
