Need help?
HELP AND ADVICE

UNISON will always listen to any member of staff with a problem and try and help.

If you are having a problem at work, don't panic, chances are something can be done to help.  The first thing you need to do is :-

  • Talk to your manager or your Personnel Advisor, let them know the problem and give them a chance to sort it out.  If it relates to employment law, the web links given below may help.  If it's to do with your terms and conditions of work you can look at the University's policies and procedures by navigating in Outlook to Public Folders : All Public Folders : Information : Divisions : Personnel and Development : Policy & Procedures.  If its a health related problem you may wish to speak to someone in Occupational Health. http://staff.plymouth.ac.uk/ochealth/ 

    If that doesn't work or you find it difficult to talk to your manager,

  • Write a brief letter to your manager or Personnel Advisor - saying what your concern is, what happened and when, or what didn't happen and should have. Remember to keep a copy for yourself.

    If that doesn't work,

  • contact your UNISON local representative.  They will listen to your problem in confidence and then advise you about what choices you may have.
  • In cases of bullying or harassment, it could be your manager who is the problem. If so, you may want to contact your UNISON representative or a University Harassment Advisor or Staff Councillor either before, or instead of, speaking or writing to your manager.

    Don't despair, we will be glad to help and/or give advice.
    We will not push you in a particular direction and we will be honest with the choices open to you and will respect your wishes.
  • You can also call our national helpline, UNISONdirect, on 0845 355 0845
    Lines are open from 6am to midnight on Monday to Friday and from 9 am till 4pm on Saturday. There is also a textphone number for members with hearing difficulties - 0800 0 967 968.

    University Staff Counselling Service
    Available to all staff.  For workplace issues and personal problems.  Confidential and independent.
    Emma Bellamy and Heather Bibby:  x2254

    University Harassment Advisors
    Any member of the University may contact any advisor on the Harassment Advisor Network list in confidence to discuss a situation that they feel may be harassment or bullying at work. The current list of advisors is available in Outlook Public Folders under Information - University Wide - Equal Opportunities.  The University policy on Harassment can be found at http://staff.plymouth.ac.uk/equalopps/harass/

    To contact the University Harassment Advisor Network, telephone extension 3978

    For background information on employment law and regulations here are 2 web sites that may be useful.

    Employment Law and Guidance
    From the DTI Employment Relations Directorate.
    Information on:

    • hours of work
    • pay entitlement
    • public holidays
    • redundancy arrangements
    • employment rights ... and more

    Employment Law and Rules
    Current UK employment law from the employers perspective and compliance with information on:

    • employment contracts
    • sacking, dismissal & redundancy
    • working hours and break entitlement
    • flexible working and home working
    • holiday entitlement, leave and time off
    • maternity leave
    • statutory sick pay
    • national minimum wage ... and more

     


     

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