unwelcome imposition on the cosy little East Lothian District Council. All employees should be recognised as having relevant skills and treated accordingly."

"Too many chiefs and not enough indians. Management don't listen to any suggestions good or bad. Poor scope for advancement. Union tries but must try harder."

"Decisions are made by someone earning 'megabucks' and hasn't a clue what is happening on the shop floor!"

"Pension scheme and Car leasing scheme discriminate against same sex partners."

"What information? If you do get it it's gobbledegook!!"

"I feel that [my] department lacks direction and a sense of short, middle and long term planning."

"I agree Team Briefings would be helpful if you got them."

"Poor management at head of service level, a 'divide and rule' strategy and appalling communication is leading to plummeting morale among people who used to be proud of their work and who were prepared to put 150% into their work to meet deadlines and standards - real professionals now being undermined by 'advisors'. Some body needs to get a grip - can the union do it?"

"Councillors think that everything is all right because top managers tell them it is OK - they do not take a stand against the Councillors. Service continues because of dedication of certain members of staff. Too many managers who haven't a clue what is going on or are too busy agreeing with Councillors."

"Lack of resources and staff means it is difficult to achieve a good service for the public."

"The Council has some good staff but most are in the wrong jobs or are not encouraged to use their skills."

"Too much bureaucracy, not as effective as former District Council. Too many internal politics and too much self-preservation rather than providing a service."

"I answered questions 22 - 25 with regret because it saddens me that nowadays I feel so rushed in my job that I'm not providing the best service I could and this makes me feel angry and resentful towards my employer. My workload has increased dramatically in the past year and staff are being taken from their place of work and sent to other workplaces which are short staffed. This just makes staff angry and people lose heart."
"Some questions are irrelevant - reorganisation was years ago - get a life. A better question would be - Do you think promotion within the Council depends on membership of the Labour Party."

"A decent pay rise please."